Effective Date: 9 August 2026

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The information provided on the SOLAR SPEC website is intended to provide general information about solar, backup-power and energy products and services offered by SOLAR SPEC.

While we make reasonable efforts to ensure that information on our website is accurate and up to date, product specifications, availability, pricing and other information may change.

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1. PRODUCT INFORMATION

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Product descriptions, specifications, images and technical information are provided for general informational purposes.

Manufacturer specifications may change from time to time. Product images may also differ slightly from the actual product, packaging or accessories supplied.

Customers should review the applicable product specifications and included items before placing an order.

Where technical compatibility is important, customers should contact SOLAR SPEC before purchasing.

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2. SOLAR SYSTEM PERFORMANCE

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Solar and backup-power performance can vary depending on several factors, including:

• Electricity consumption

• Connected electrical loads

• Solar irradiation

• Weather conditions

• Panel orientation

• Shading

• Battery capacity and condition

• Inverter capacity

• System configuration

• Installation quality

• Equipment settings

• Usage patterns

SOLAR SPEC does not guarantee a specific level of electricity generation, energy saving, battery runtime or backup duration unless such performance is expressly confirmed in writing for a specific product or system.

Any estimated savings, generation figures or backup durations provided on the website should be treated as estimates unless expressly stated otherwise.

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3. PRODUCT SUITABILITY

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Customers are responsible for ensuring that products are suitable for their intended application.

Solar panels, batteries, inverters, generators and other electrical equipment may have specific technical requirements and compatibility limitations.

Where a customer is uncertain about which product or system is appropriate, professional technical advice should be obtained before installation or use.

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4. INSTALLATION

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Unless specifically stated in writing, purchasing a product from SOLAR SPEC does not include installation.

Electrical and solar equipment should be installed by appropriately qualified professionals where required.

Incorrect installation, wiring, configuration or use may result in equipment damage, reduced performance or safety risks.

SOLAR SPEC is not responsible for damage resulting from incorrect or unauthorised installation where such damage is not caused by SOLAR SPEC or the product itself.

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5. MANUFACTURER INFORMATION

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Some product information displayed on our website may be based on specifications or information supplied by manufacturers, distributors or suppliers.

SOLAR SPEC makes reasonable efforts to present such information accurately but cannot guarantee that manufacturer information will remain unchanged.

Where there is a material discrepancy, the applicable manufacturer's current specifications may apply.

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6. PRICES AND AVAILABILITY

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Product prices and availability may change without notice.

SOLAR SPEC makes reasonable efforts to ensure that website pricing and stock information is accurate.

Occasionally, technical or system errors may result in incorrect pricing, availability or product information.

Where an obvious error affects an order, SOLAR SPEC may contact the customer before fulfilling the order.

Where an order cannot be fulfilled and payment has already been received, any applicable refund will be handled in accordance with our Returns & Refunds Policy and applicable law.

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7. THIRD-PARTY WEBSITES

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The SOLAR SPEC website may contain links to third-party websites or services.

These links are provided for convenience or additional information.

SOLAR SPEC does not control third-party websites and is not responsible for their content, availability, security or privacy practices.

Customers should review the applicable terms and privacy policies of third-party websites before using them.

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8. WEBSITE AVAILABILITY

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SOLAR SPEC aims to maintain an accurate and reliable website but does not guarantee that the website will always be available, uninterrupted or completely free from errors.

Website functionality may be affected by maintenance, technical problems, network failures, hosting issues or other circumstances beyond our reasonable control.

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9. NO PROFESSIONAL ADVICE

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Information provided on the SOLAR SPEC website should not be treated as a substitute for professional electrical, engineering, structural, legal, financial or other specialist advice.

Where a project requires professional assessment, customers should obtain appropriate advice from a suitably qualified professional.

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10. LIMITATION OF LIABILITY

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To the extent permitted by applicable law, SOLAR SPEC will not be responsible for losses arising from reliance on general information provided on the website where the information was not intended to constitute specific professional advice.

SOLAR SPEC is not responsible for losses resulting from:

• Incorrect installation

• Incorrect wiring

• Incorrect configuration

• Misuse

• Unauthorised modifications

• Failure to follow manufacturer instructions

• Use outside specified operating conditions

• Information incorrectly supplied by the customer

• Circumstances outside SOLAR SPEC's reasonable control

Nothing in this Disclaimer excludes, restricts or limits any consumer right, warranty, guarantee or liability that cannot legally be excluded or limited under South African law.

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11. CONSUMER RIGHTS

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SOLAR SPEC respects applicable South African consumer-protection legislation, including the Consumer Protection Act 68 of 2008.

Nothing in this Disclaimer is intended to remove or restrict any rights or remedies available to consumers under applicable law.

For information regarding returns and refunds, please refer to our Returns & Refunds Policy.

For information regarding product warranties, please refer to our Warranty Policy.

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12. CHANGES TO THIS DISCLAIMER

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SOLAR SPEC may update this Disclaimer from time to time to reflect changes to our products, services, website or applicable legal requirements.

The latest version will be published on this website with the applicable effective date.

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13. CONTACT US

If you have questions regarding this Disclaimer or require clarification about a product, please contact:

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SOLAR SPEC

3 Muswell Road
Bryanston
Sandton
Gauteng
South Africa

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Email: info@solarspec.co.za
Telephone: __________________

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Effective Date: 9 August 2026